Course Catalog

Elevate the Customer Experience

About this Training

This training is designed to help individuals explore their own experiences as customers and translate those experiences into service practices that exceed expectations. Participants will begin to understand the intentionality of creating moments for others that are not easily forgotten.

Don’t wait for moments to happen - create them!

Skills Gained

  • Identify customers
  • Create meaningful moments
  • Own the conversation

Intended Audiences

  • Customer service representatives
  • Leadership and management
  • Work teams
  • Working professionals

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